You can Suspend a Sub-Reseller from within your Reseller Control Panel, shutting down their access to their Reseller Control Panel.
Suspending a Sub-Reseller
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Search for the Sub-Reseller and proceed to the Sub-Reseller Details view. See details
- In the Sub-Reseller Details view, Click the Suspend button.
Note
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Suspending a Sub-Reseller will also Suspend all the Sub-Resellers and Customers below this Sub-Reseller.
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All the Services under this Sub-Reseller chain would remain active.
If the Sub-Reseller is already Suspended and now you wish to Unsuspend, then follow the procedure mentioned below.
Unsuspending a Sub-Reseller
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Search for the Sub-Reseller and proceed to the Sub-Reseller Details view. See details
- In the Sub-Reseller Details view, Click the Unsuspend button.
Note
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Unsuspending a Sub-Reseller will also Unsuspend all the Sub-Resellers and Customers below this Sub-Reseller.
- Sub-Resellers and Customers Suspended due to some other reason (not due to the parent Sub-Reseller's Suspension) would not be Unsuspended, once the parent Sub-Reseller is Unsuspended.