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Upon integrating a Paypal payment gateway with your Reseller account, you need to ensure that you spent considerable time in setting up your account, to let your Customer/Sub-Resellers have a pleasing experience paying through the PayPal gateway.
Additional InformationInstructions for Setting Up and Maintaining your PayPal Account
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Do not charge Postage Cost for Products sold through your Reseller account, since these products are virtual in nature and do not require to be shipped/posted. Typically, this could happen if you have integrated your PayPal account with another system as well, from where you are selling physical goods and need Shipping Cost to be charged.
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Ensure that you have advised your Customer/Sub-Resellers of the charge that they can expect to see on their Credit Cards, when they pay you through any PayPal Payment Gateway that you have configured
Disable Postage Cost
To disable the Shipping Cost:
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Login to your Business PayPal account. See details
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Click the Profile link under My Account.
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Click the Postage Calculations link under Selling Preferences.
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Under Cost Method, select the Flat Amount radio button and click the Select button.
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Under Cost and Price Ranges, do not enter any Cost for any price range.
Click the Edit button to save your changes.
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Under Miscellaneous, do not select the Click here to allow transaction-based postage values to override the profile postage settings listed above (if profile settings are enabled). checkbox.
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Click the Save button to submit all your changes.