You can easily modify your Customer Control Panel Password as explained below:
Changing the Password from within the Control Panel
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Login to your Customer Control Panel. See details
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Click the icon at the top right corner of the page and then click Change Password.
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Mention the following details:
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Current Password: You need to mention here the Password that you just used to login into your Customer Control Panel.
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New Password: Enter any new Password.
NoteYou need to consider the following, in relation with the Password (Anchor: password):
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Allowed Password length is 9 to 16 characters.
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It should contain at least:
- 1 lowercase character
- 1 uppercase character
- 1 number
- 1 special character. (Allowed special characters are: ~*!@$#%_+.?:,{})
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Change the Password on a regular basis.
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Avoid Password that contains personal information (name, birth place, etc.) or dictionary words.
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Avoid using repeating characters (aaaaaa), keyboard patterns (asdfgh) or sequential numbers (123456).
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Do not disclose your Password to anyone.
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While setting a new Password, you may not re-use the current Password or the previous Password.
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Confirm Password: Enter the same Password you set as your New Password.
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Save the changes by clicking the Change Password button.
Changing the Password in case of Lost Password
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Visit the Control Panel Login URL at http://manage.xwidea.com/customer.
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Click the Forgot Password link.
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Provide your Username (Email Address) and click the Send Reset Instructions button.
This would send an email to your email address, containing a link through which you can reset your Control Panel Password.
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The link in the email will be valid for one hour from the time it was sent and it can be used to change the Password only once.
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Only 5 attempts for sending the Password reset instructions are allowed in a 24 hour duration.
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The email will also contain a link to cancel an unauthorized Password reset attempt.
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