How do I enable 2-Step Verification?

You can follow the steps below to enable 2-Step Verification for your account.

Step 1: Log in to your Control Panel. Learn How.

Step 2: Navigate to the Account & Security page.

Click on the icon and then click on Your Account & Security.

Step 3: Enable 2-Step Verification

Note

Every time you enable 2-Step Verification you will have to reload your cache. Navigate to Tools > Reload Supersite and Partnersite cache > All Supersite and Partnersite settings.

You can configure 2-Step Verification using two options, via Google Authenticator or via SMS.

Enabling Google Authenticator Verification

  • Click on the On/Off toggle next to the Google Authenticator option.enable-g-auth
  • Click Start Setup.start gauth setup
  • Verify your email address by clicking the Send verification email button.verify email address
  • Enter the verification code received in your email.enter gauth code
  • Download the Google Authenticator App on your mobile or open it if you already have it installed. 
    Note

    Download Google Authenticator for Android.

    Download Google Authenticator for iOS.

  • On the app click the + icon and scan the barcode shown on your panel.
  • The Account will be automatically added. You will now see a code on your mobile device.
  • Click Proceed on the control panel.enter gauth code
  • Enter the code generated in the app to authenticate your app.
  • Once complete you will see a success screen along with the Backup Codes.g-auth-backup-codes
    Note

    Print or download the backup codes and save them securely. Backup Codes are one-time use codes that are useful in case you are not able to access the app or authenticate via SMS.

  • Click Done to complete the Google Authenticator setup. 

Enabling SMS Verification

  • Click on the On/Off toggle next to the SMS option.enable-sms

  • Click on Start Setup to begin the process.

  • Click on Send verification email to receive a code on your registered email address for verification.

  • Enter the code in the Confirmation Code field and click on Verify my Email to complete the email verification.

  • Enter your phone number and click on Continue to receive a code on your phone number for verification.

  • Enter the code in the provided field and click on Verify my Number to complete the phone verification.

  • Click on Done to complete the SMS verification setup.

Note

You can enable both Google Authenticator and SMS verification for your accounts to add an extra layer of security. However, in such cases, Google Authenticator will always be the preferred method for verification and SMS will act as a backup method.